Please note! This is an archived version of the previous North Burnett Regional Council website at July 2017. Some information is outdated and some functionality may not work correctly. Please visit the new North Burnett Regional Council website for the latest information.
North Burnett - Naturally Beautiful...
Beautiful Burnett River Biggenden Sunrise Burnett River from Mc Connell Lookout Cania Gorge Eidsvold Mingo Crossing Mount Perry Mt Perry Gold Mine Mundubbera to Gayndah and Gooroolba Mundubbera Paradise Dam

Rates and Charges

Your Rates Explained
Each year, Council publishes "Your Rates Explained"; a booklet designed to inform ratepayers how their rates notices are calculated, including the amounts payable for each of Council's rates and charges.
2016-17 Your Rates Explained Booklet

Revenue Statement
To assist in explaining your current rates notice please refer to Council Revenue Statement.  This will identify and explain your differential rating category and all service charges within North Burnett Region.
2016-17 Revenue Statement

Council advises your discount on rates and charges will NOT be allowed if payment is received after the due date shown on the rate notice, regardless of postage and transfer times.

Please ensure electronic transfers are received into Council's account before the close of discount date.
For BPAY transfers allow up to three days for transfer into Council's account. Please contact your financial institution directly regarding internet banking and transfer cut-off times.

Cheques must be received and receipted at one of the offices by the due date shown on the rates notice.
Discount does not apply to water consumption charges

Interest on Overdue Rates and Charges
To ensure that the interests of ratepayers are protected by discouraging avoidance of rates & charges, Council has set an interest rate charge of eleven percent (11%) per annum on all rates and charges in arrears from previous years and the current year. This rate is charged monthly at daily rests.

Pensioner Concessions
The State Pensioner Rate Subsidy Scheme (PRSS) provides a subsidy of a predetermined percentage on some Council rates and charges to pensioners who are in receipt of a pension from the Commonwealth Government, and who comply with the guidelines established by the Queensland Department of Families, Youth and Community Care. The State Government subsidy is currently set at twenty percent (20%) of the applicable rates and charges up to a maximum of $200 per annum.

Further information on eligibility is available on the Department of Communities Website
If you wish to claim this concession please visit your closest office with your pension card

Paying Your Rates
Council offers a variety of payment methods to ratepayers, including:

    With direct debit, you can choose the payment amount and how often you pay. You can cancel any time (14 days notice is required).  Payments can be made weekly, fortnightly or monthly or on the due date from your nominated bank account.  To apply for direct debit, simply complete a Direct Debit Request
  • BPAY
    BPAY is the nationwide electronic bill payment service that has changed the way bills are paid. You simply log online or call your bank or financial institution instead of dealing with companies to pay bills. No more standing in queues or writing cheque after cheque.  You have a choice of paying from cheque, savings, debit, credit card or transaction account. When you see the logo you simply call your bank to make your payment.  BPAY is the easier way to pay. Registered to BPAY Pty Ltd ABN 69 079 137 518
    Council's Biller code is 909838. Please ensure you use your current customer reference number when paying.
  • Telephone
    Phone your local North Burnett Regional Council office during business hours on 1300 MY NBRC (1300 696 272) with your Mastercard or Visa card.
  • In Person
    Council's Administration Centres are available in each district for you to make payment by cash, cheque, EFTPOS, Mastercard or Visa card. Phone Council on 1300 696 272 for your closest Centre.
  • Mail
    Council accepts payment by cheque, Mastercard and Visa card by post. If you're paying by card, please detach and complete the  reverse side of the remittance advice slip and return it to Council. Please make cheques payable to "North Burnett Regional Council". All mail payments must be received by the due date.

Other payment options may be available to suit your needs. Please contact Council's rates staff on 1300 MY NBRC (1300 696 272) for further information.

Change of Address
If you have changed your mailing address, please notify Council in writing using the Change of Address Form, so that your details can be updated.  Residents who have changed their mailing address and have failed to notify Council run the risk of NOT receiving their rates notice and possibly missing out on any discount offered.

All changes must be received in writing.  Address changes cannot be accepted over the telephone.

A Change Of Address (Rates Only) Form can be downloaded here.


Get You Rates via Email

Did you know you can now have your rates notice delivered straight to your inbox...  Simply register here... Make sure to have a Rate Notice handy for your initial set-up!