Your Rates Explained
Each year, Council publishes "Your Rates Explained"; a booklet designed to inform ratepayers how their rates notices are calculated, including the amounts payable for each of Council's rates and charges.
2016-17 Your Rates Explained Booklet
To assist in explaining your current rates notice please refer to Council Revenue Statement. This will identify and explain your differential rating category and all service charges within North Burnett Region.
2016-17 Revenue Statement
Council advises your discount on rates and charges will NOT be allowed if payment is received after the due date shown on the rate notice, regardless of postage and transfer times.
Please ensure electronic transfers are received into Council's account before the close of discount date.
For BPAY transfers allow up to three days for transfer into Council's account. Please contact your financial institution directly regarding internet banking and transfer cut-off times.
Cheques must be received and receipted at one of the offices by the due date shown on the rates notice.
Discount does not apply to water consumption charges
Interest on Overdue Rates and Charges
To ensure that the interests of ratepayers are protected by discouraging avoidance of rates & charges, Council has set an interest rate charge of eleven percent (11%) per annum on all rates and charges in arrears from previous years and the current year. This rate is charged monthly at daily rests.
The State Pensioner Rate Subsidy Scheme (PRSS) provides a subsidy of a predetermined percentage on some Council rates and charges to pensioners who are in receipt of a pension from the Commonwealth Government, and who comply with the guidelines established by the Queensland Department of Families, Youth and Community Care. The State Government subsidy is currently set at twenty percent (20%) of the applicable rates and charges up to a maximum of $200 per annum.
Further information on eligibility is available on the Department of Communities Website
If you wish to claim this concession please visit your closest office with your pension card
Paying Your Rates
Council offers a variety of payment methods to ratepayers, including:
Other payment options may be available to suit your needs. Please contact Council's rates staff on 1300 MY NBRC (1300 696 272) for further information.
Change of Address
If you have changed your mailing address, please notify Council in writing using the Change of Address Form, so that your details can be updated. Residents who have changed their mailing address and have failed to notify Council run the risk of NOT receiving their rates notice and possibly missing out on any discount offered.
All changes must be received in writing. Address changes cannot be accepted over the telephone.
Get You Rates via Email
Did you know you can now have your rates notice delivered straight to your inbox... Simply register here... Make sure to have a Rate Notice handy for your initial set-up!