
Emergency contact information
At the close of business all Council phone numbers are diverted to an after hours emergency service. There is no need to dial a different number.
Where the emergency relates to a Council service or infrastructure, the relevant council officers will be advised immediately. All non urgent council matters will be referred on for action the next working day.
Note: Emergencies should be referred to the relevant authority.
In an emergency the following contacts should be used as your first point of call.
| Information | Contact | Details |
|---|---|---|
| Emergency Assistance |
TRIPLE ZERO (000) or 106 (for hearing or speech impaired) |
|
| Latest warnings and advice | Local ABC radio |
www.abc.net.au/emergency |
| Weather | Bureau of Meteorology |
Phone: 3239 8700 |
| Loss of power or fallen power lines | Ergon Energy | Phone: 13 22 96 |
| Road Closures | Main Roads / RACQ |
www.131940.qld.gov.au Phone: 1300 130 595 |
| River / creek heights & water levels | Bureau of Meteorology |
www.bom.gov.au Burnett River Queensland |
| Storm and water damage | State Emergency Services | |
| Council Services | North Burnett Regional Council |
Phone: 1300 696 272 |
| Media Enquiries | North Burnett Regional Council | Phone: 1300 696 272 |
Where can I get more information?
For more information about disaster preparedness see the following contacts.
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North Burnett Regional Council www.northburnett.qld.gov.au |
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Get Ready Queensland |
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Bureau of Meteorology |
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Department of Transport and Main Roads |
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RACQ |
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Queensland Police Service |
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Biggenden - 3 Edward Street Eidsvold - 17 Moreton Street Gayndah - 13 Pineapple Street Monto - 1 Lyell Street Mount Perry - Heusman Street Mundubbera - 22 Bouverie Street
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The Early Warning Network www.ewn.com.au ![]() ![]() |
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Harden Up |
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Queensland Fire and Emergency Services |
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ABC Emergency www.abc.net.au/news/emergency Frequency 100.1FM ![]() ![]() |
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Department of Agriculture and Fisheries www.daf.qld.gov.au |
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Emergency Management Australia https://www.ag.gov.au/EmergencyManagement/ |
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Ergon Energy www.ergon.com.au Phone 13 16 70 |
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Geoscience Australia www.ga.gov.au |
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Lifeline Phone 13 11 14 www.lifeline.org.au |
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Queensland Alert www.qldalert.com |
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Queensland Ambulance Service www.ambulance.qld.gov.au |
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Queensland Health Biggenden - 57-67 Alice Street - 4127 6400 Eidsvold - Eidsvold-Theodore Road - 4165 7100 Gayndah - 69 Warton Street - 4161 3500 Monto - 35 Flinders Street - 4166 9300 Mount Perry - 150 Heusmann Street - 4156 3200 Mundubbera - 96 Leichhardt Street - 4165 5200
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Queensland Premier's Disaster Recovery www.thepremier.qld.gov.au |
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Queensland Rural Fire Service www.ruralfire.qld.gov.au |
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Red Cross Phone 1300 554 419 www.redcross.org.au |
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RSPCA Phone 1300 363 736 www.rspca.org.au Lost and Found Services ![]() |
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Volunteering Queensland Phone 5443 8256 www.volunteeringqld.org.au www.emergencyvolunteering.com.au |
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Telstra www.telstra.com.au Faults & Damage Phone 132 203 |
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Register.Find.Reunite. https://register.redcross.org.au/ |
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School Closures |
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State Emergency Service Biggenden - 3 Edward Street Eidsvold - Hodgkinson Street Gayndah - 8 Pineapple Street Monto - 27 Luthje Street Mount Perry - Railway Street Mundubbera - 22 Bouverie Street
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Sentinel Hot Spots |
Useful Apps
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Triple Zero Kids Challenge |
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Self Recovery App |
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RACQ Mobile Services App |
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Policelink App |
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The Early Warning Network |
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Safety Alert Mate |
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North Burnett Region Disaster Management Plan
The North Burnett Region Disaster Management Plan forms the basis and guidelines for the Prevention, Preparedness, Response and Recovery activities of the joint agencies within the North Burnett Region. The Plan is used when responding to a disaster that has impacted or has the potential to seriously impact upon the communities and infrastructure in the regional area.
Whilst as a community we may not be able to prevent disasters from occurring, we can prepare our community and enhance its resilience to the adverse impact of any threat. The Plan comprises two parts: a Main Plan with support plans for each of the six major towns in the North Burnett; and a Disaster Operating Manual comprising a number of Sub Plans and Operational Checklists.
Hard copies of the document are available to view at Council's Customer Service Centres.
Main Plan
•Main Plan
•Biggenden Disaster Support Group Plan
•Eidsvold Disaster Support Group Plan
•Gayndah Disaster Support Group Plan
•Monto Disaster Support Group Plan
•Mt Perry Disaster Support Group Plan
•Mundubbera Disaster Support Group Plan
Disaster Operating Manual
•Sub Plan 1 - Business and Governance
•Sub Plan 2 - Activation and Coordination
•Sub Plan 3 - Community Disaster Education and Awareness
•Sub Plan 4 - Public Information and Warnings
•Sub Plan 5 - Evacuation and Evacuation Centre Management
•Sub Plan 6 - Public Health
•Sub Plan 7 - Resupply Plan
•Sub Plan 8 - Impact Assessment
•Sub Plan 9 - Recovery Plan
•Sub Plan 10 - Bushfire Management and Response
•Sub Plan 11 - Pandemic Management and Response
•Sub Plan 12 - Dam Failure
•Sub Plan 13 - Emergency Animal and Plant Disease
•Sub Plan 14 - Terrorism
•Risk Assessment
•Risk Register
Disaster Management Links
•North Burnett Regional Council Disaster Management Plan 2009
•Flood Mitigation Study
•Get Ready North Burnett Guide
•Other Languages